Shipping Policy for Natural Healing Tools
The shipping charges can be calculated and displayed for you after you type in your shipping information. You will know the exact amount of shipping cost of your order before you enter your credit card information. Some items mention an additional shipping charge and this will be added to your order. This charge is reflected in the amount you see on the screen before you submit your order.
Natural Healing Tools' preferred method of shipping is USPS. At different times, Natural Healing Tools may allow shipments via FedEx and UPS. When you close your order, the options of shipping methods and their costs will be available to you. These are the actual rates provided by these carriers. UPS and Fed Ex do not ship to PO Boxes or to military APO addresses.
Orders placed before 1:00 P.M. CST may be pulled and shipped that day. You may choose the carrier and option that best fits your needs. For carrier descriptions, please visit your preferred shipper's website.
Our preferred method of shipping is USPS. However, many of our drop ship manufacturer's only ship by UPS. We may default to one of these shippers at any time for best servicing of your order.
Orders received Saturday and Sunday will be processed the following Monday.
While we stock many of our products, some of our products are drop-shipped from our suppliers or manufacturers. Whenever possible we stock and ship products in-house so you receive your order quickly, but it's simply not possible to keep all items in stock all the time. Any split shipments will be at Natural Healing Tools discretion and expense.
Natural Healing Tools reserve the right to bill your credit card for addresses and/or zip codes incorrectly submitted. Most shipping companies charge for address-correction errors, and we reserve the right to pass these along to you. In addition, if you ask the delivering carrier to route your package to an alternate address, we reserve the right to pass those additional fees along to you.
Military shipments (APO) may have additional charges that can not be reflected in the website. These charges will be email to you and charged on your credit card.
Back order notification will be emailed to you.
Since Natural Healing Tools use an actual shipping cost on every order, we do pass along all shipping charges. Shipping or additional charges are not refundable.
Tracking My Package
After your order is shipped, we'll send you an email shipment confirmation. We'll detail which items have been shipped, how much was billed to you, and which item(s) may be on back order. We'll also provide a shipment tracking number (if available), and easy links to the shipping carriers' websites, so you can track the status of your order. USPS does not automatically provide tracking services on some of their services. If you require a tracking number, please make sure to use UPS or FedEx.
Free Shipping Promotions
Natural Healing Tools offers Free Shipping from time to time. If you choose to use a free shipping promotion code, Natural Healing Tools reserves the right to ship least cost method. If you prefer a tracking code or need the product within a certain time, you will need to choose and pay for the shipping method that best works for you.
We encourage you to educate yourself before making a purchase. However, if an item purchased from us has not been used and is returned to us within 30 days in a re-sellable condition, we will refund the full purchase price, minus all shipping and international costs. Natural Healing Tools reserves the right to charge up to a 30% restocking fee, + shipping, on any return.
By purchasing from Natural Healing Tools and/or viewing these pages you accepts and agree to these terms.
Some products like supplements, lotions, oils, printed materials, personal products, software, CD's, videos, DVD's are not returnable if the seal or wrap is broken.
Personal products that have been worn or used are not returnable for health reasons.
For health reasons and based on US law, some products are not returnable at all.
Please contact Natural Healing Tools for an RMA prior to return. If an preauthorize RMA is not included, the merchandise may be considered forfeit.
Natural Healing Tools appreciates your business. If you have questions, please refer to our Contact Us page. Thank you.